Our Mission
Transforming customer service through industry-specialized call center solutions that truly understand your business needs.
Why We Started ZureConnect
ZureConnect was born from a simple observation: businesses in specific industries like medical clinics, automotive, and beauty salons needed call center agents who truly understood their unique needs.
Founded in 2025 by experienced industry professionals with valuable partnership support from Neo Ongcal, we set out to build a call center service with industry-specialized agents and a purpose-built CRM that would transform how these businesses handle customer communications.
Today, we're building a platform to serve businesses across United States, helping them deliver exceptional customer experiences through our dedicated agents and custom CRM solutions.
Multi-Tenant Model
Specialized business management
Industry Experts
Specialized agent training
Custom CRM
Industry-specific design
Client Focus
Results-oriented approach
Our Industry Focus
Medical Clinics
Specialized call handling for patient appointments, insurance verification, and sensitive healthcare communications.
- • Patient information management
- • Appointment scheduling with practitioners
- • Insurance verification workflows
- • Medical terminology training
Automotive
Efficient dispatch and coordination for automotive service providers and roadside assistance.
- • Service area management
- • Appointment scheduling and tracking
- • Vehicle information management
- • Service type categorization
Beauty Businesses
Personalized booking and service management for salons, spas, and beauty service providers.
- • Service menu management
- • Stylist/technician scheduling
- • Product recommendation tracking
- • Customer preference recording
Our Business Partners
The valuable partners behind ZureConnect, helping us connect with businesses that need our specialized call center services
Neo plays a crucial role in connecting ZureConnect with medical clinics, automotive businesses, and beauty businesses that can benefit from our specialized call center solutions. His extensive network and industry relationships have been instrumental in our growth and client acquisition strategy.
Ready to Get Started?
Experience the difference of our industry-specialized call center CRM solution. Schedule a demo today to see how we can transform your customer service.
Schedule a Demo